Wed, 16 January 2013
Pediatric practice front desk performance - how to measure it, what to measure...and what you can't measure, but know you need to understand? We cover it all, in typical ADD-driven format. We touch on a few key benchmarks as well as the "subjective" understanding of the important features of a front desk employee. You can watch all the Pediatric Practice Management Media Casts on the Google Communities Page.
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